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REPAIR REFERRALS
If you require repairs, and you are in America, we suggest that you send that you contact a repair shop located in New York as follows:
The Fixery
80 Mott Avenue
Inwood, New York 11096, USA
Telephone: 1.800-2-FIXERY or 1.516.371.0075
Facsimile: 1.516.371.5451
Email: Info@TheFixery.com
Web Site: www.TheFixery.com
The Fixery is the only repair shoppe that we know of that we, at Sterling & Burke trust with your beloved bag. The Fixery is unable to honour any warranties that manufacturer may have provided.
Swaine Adeney
Major repairs or refurbishments for these pieces must be sent to England. We are happy to facilitate this process. Please contact us directly and we will advise on the necessary steps.
Brigg Umbrella
Repairs or refurbishments of umbrellas are sent to the Swaine Adeney Brigg factory in England. We are happy to facilitate this process, the fee for transportation to and from England for a specialist to determine the necessary repairs, is $35.00. Once your umbrella is examined, we will provide you a quote of the repairs for your approval. Please contact us directly and we will advise on the necessary steps.
J.W. Hulme
J.W. Hulme proudly offers a guarantee that every purchase from them meets your high standards of quality. This guarantee is a lifetime repair policy for the structural function of their bags under normal wear and tear. To learn more about their guarantee and repair policy, please click here.
Schlesinger / Korchmar
Korchmar offers a five year guarantee to repair or replace your item without charge with a similar item, if it is factory defective in either material or workmanship. To learn more about their five year warranty, please click here.
Filson
For 100 years, the Filson guarantee has remained unchanged. Practically indestructible, all Filson products have a guarantee, that you have purchased the highest quality product available, guaranteed to withstand the test of time. To learn more about Filson's guarantee and repair service, please click here.
Mulholland Brothers
All of Mulholland products are fully guaranteed against defects in materials and workmanship. To learn more about Mulholland's warranty and repair service, please click here.
Jack Georges
Jack Georges prides themselves on having a very low number of warranty repair claims. However, since all of their items are handcrafted, human error may occur and as such, they stand behind our products with warranty coverage. To learn more about Jack George's warranty and repair service, please click here.
As always, if there are other questions you have, please contact us at:
Enquiries@SterlingandBurke.com
1.800.205.7739 / +1.202.222.8030
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